To experience Smartdc with ease of mind, trust our certified experts with your hardware. Ensuring the highest standards and level of performance, our on-site experts carry out hardware maintenances and network troubleshooting, so you would not have to. You can easily request the Remote Hands service by logging in to your Customer Portal and creating a ticket or directly contacting the Support team.
Choose the Remote Hands tier that suits you best:
Regular Remote Hands
Data center operations and/or simple technical operation tasks
On-site assistance for technicians, vendors and visitors
We are happy to help you with all your hardware needs:
Racking and cabling
If you‘re not in the position to set up your racks yourself, we‘re happy to assist. Our support team can place your servers, lay cables, and set everything up according to your preferences. For this service, please contact us for a custom quote.
What makes Smartdcunique is the on-site Network Operations Center (NOC) – a team of specialized network engineers available upon request to advise about network setup and maintenance.
Cables and parts
We have a large inventory of high–quality cables and network supplies at the datacenter. Our Sales team can provide you with information about availability and pricing.
Our on-site support team is ready to help you!
Get in touch with our experts and receive top-of-class hands-off experience.