Nedcomp provides continuity and safety, thanks to Smartdc

Nedcomp Hosting has been providing hosting services since 1997. Nedcomp is a medium-sized Service Provider with a love for complex infrastructure solutions. The customers with whom they collaborate are mainly SMEs, healthcare, and infrastructure sectors.

Products used

Use cases

Colocation, Storage

Industry

Hosting

Customers

Healthcare, Government, Small and medium business

Offices

HQ in Rotterdam, The Netherlands

Nedcomp and Smartdc - cooperation for growth

Nedcomp uses colocation in the Smartdc data center in Rotterdam. First talks regarding hosting happened all the way back in 2010, and Co&Co – Nedcomp’s parent company – has been our colocation customer since 2011, becoming one of the first customers in our data center.

Why Smartdc as a data center?

Before Nedcomp was taken over by Co&Co, they hosted in a different data center. In the search for another data center after the acquisition of Nedcomp by Co&Co, different criteria were considered during the selection process. From the start, quality, price, but also the location in Rotterdam were the most important criteria of the collaboration.

The Nedcomp office is also located in Rotterdam, so a data center in its own region was a logical choice. Thanks to the collaboration between Smartdc and i3D.net, Nedcomp was also able to easily purchase connectivity and storage solutions from i3D.net. 

According to Ralf Brand, Team leader at Nedcomp it was a sequence of easy and comfortable choices that lead to the partnership with Smartdc. After Nedcomp became a part of Co&Co in 2017, it made sense for us to migrate our hosting to the Smartdc data center. It was all very streamlined and went easy: that was a good start!”

Nedcomp rack in Smartdc
Nedcomp engineers working on their racks in the Smartdc Datacenter in Rotterdam

Solutions

Whether it’s for SaaS solutions, just internal software, or even healthcare institutions, hosting is an essential part of business for Nedcomp’s customers. They are looking for advanced solutions with advanced security and extensive certification; especially with healthcare, patients’ data must always be accessible and 100% safe. That is why data security is critical to Nedcomp. Nedcomp is ISO 9001, ISO 27001, and NEN 7510 certified – even the most sensitive data is secure according to the highest standards.

Through our ISO and NEN certifications, we meet all quality requirements. We also expect the same for the data center where our equipment is located to guarantee reliability, safety, and continuity to our customers. We pay a lot of attention to security measures and certifications – that’s why our data center is ISO 27001 and NEN 7510 certified. Read more about our security and certifications.

" We are happy to have found a good sparring partner in Smartdc. We often think alike and look for solutions for our customers together. Even if we have a technical issue, we can rapidly solve it with the technical department. Our communication is brief and to the point, and we appreciate that."

Heleen Sluijs, Managing Director of Nedcomp
Heleen Sluijs in Van Nelle Factory near Smartdc

A relationship based on personal contact

Due to their growth, the technical exchange of knowledge between Nedcomp and us is crucial.We are happy to have found a good sparring partner in Smartdc. We often think alike and look for solutions for our customers together. Even if we have a technical issue, we can rapidly solve it with the technical department. Our communication is brief and to the point, and we appreciate that.

Customer contact is essential to Nedcomp, as some of their customers already know what they want and only need a hosting solution, while others require more support with their IT infrastructure. Whatever the case is, Nedcomp experts are available to find solutions.

Ralf Brand says about that: “The personal relationship we have with the people from Smartdc is the biggest plus of this data center. Anyone can host, but we want to be exemplary in our customer support, and Smartdc is a great partner for that.”

Ralf Brand at Van Nelle Factory near Smartdc

" The personal relationship we have with the people from Smartdc is the biggest plus of this data center. Anyone can host, but we want to be exemplary in our customer support, and Smartdc is a great partner for that. "

- Ralf Brand, Team Leader at Nedcomp

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